WHOLESALE ONLINE ORDERING
Now taking orders online!
You can now see our live availability and place orders online whenever it suits you, right from your desk. It only takes a few minutes to get set up. Here’s how.
Order online nowContact your sales rep
Online ordering is for registered US & Canada wholesale customers only. Spring prebooks are open in the portal too. Shopping for your home? Visit islandtropicalfruits.com.
HOW TO GET STARTED
Three easy steps
01
Open the order page
Click Order Online Now. You’ll land on our online ordering home page.
02
Click Log In
Click the green Log In button, or Log In to Get Started at the top right. New customer? See “Register online” below.
03
Sign in
Your username is your email address, the one we have on file (usually where your invoices go). First time? Click Forgot your password? and we’ll email you a link to set one. Check your spam folder if you don’t see it.
New customer? Register online
Don’t have an account yet? You can request one right from the order page:
- Click Order Online Now, then the green Log In button.
- Below the Log In button, next to “New customer?”, click Start here.
- Enter your company contact info, bill-to address and ship-to address.
- A sales rep will confirm your registration in our system.
- Once you’re confirmed, go back to the sign-in page, click Forgot your password? to set your password, then log in with your email address.
GOOD TO KNOW
Ordering questions
How do I get an account?
Click Order Online Now, then Log In. Below the Log In button, click Start here and enter your company and address details. Once a sales rep confirms your registration, click Forgot your password? to set your password and log in with your email address.
What happens after I place my order?
You’ll receive an order confirmation in your inbox. Your sales rep will then reach out when your order is ready for your preferred pickup date.
Do you deliver?
Online orders are pickup only, with no minimums.
How do I pay?
Payment terms are set up with your sales rep when your account is created.
Is the availability live?
Yes. What you see in the portal is what we have available right now.
Can more than one buyer from my business order online?
Yes. Each buyer needs their own login with a personal email. Your rep can set them up.
I'm a Caribbean customer. Can I order online?
Online ordering is for US & Canada customers. For Caribbean and export orders, please contact us and our export team will help.
NEED HELP?
Your US & Canada sales team
If the reset email doesn’t arrive or you can’t log in, call us at 305-245-0010 (Monday – Friday, 8am – 4:30pm) or email your sales rep below and they’ll get you sorted.
Lilian Hernandez
Juan Cespedes
Jennifer Villa
Tip: Once you’re logged in, bookmark the login page so it’s one click away next time.
For your security, we’ll never ask for your password by phone or email.